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Contact us

71-75 Shelton Street

London, WC2H 9JQ,

United Kingdom

+33 1 86 86 20 99

contact@tiqleweb.com

Points of sale

Information

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This product is not intended to diagnose, treat, cure or prevent any disease. If you are ill, talk to your doctor.

© 2019 by TIQLE GLOBAL LIMITED

/ DELIVERY AND RETURNS

   .

/ DELIVERY

Any order placed before 2pm (French time) is shipped the same day, except in the case of pre-order.

Orders placed on Fridays, after 2pm, Saturdays and Sundays as well as public holidays, are shipped the next business day.

We offer only one delivery method, your order will be delivered to you by the postal services of the destination country.

For more information on delivery times and costs, please consult the following paragraph.

/ RATES AND DELIVERY TIMES

Delivery in metropolitan France:

Delivery is free of charge, regardless of the amount of your order.

Average delivery time: 2-3 working days, you will receive a confirmation email when your order has been shipped.

 

Delivery in Europe and the rest of the world:

Delivery is free of charge, regardless of the amount of your order.

Average delivery time: 2-6 working days, you will receive a confirmation email when your order has been shipped.

/ RETURN A PRODUCT

Exchanges and returns are possible and are at the customer's expense.

You have 14 days from the receipt of your order or its availability in a post office to send us an email to contact@tiqleweb.com with the following details:

- Order number

- Description of the items you wish to return to us

  

We will send you the return address to which you must send the product(s) you want to return.

The returned products must be in good condition so that we can put them back on sale, otherwise, no refund can be requested.

Upon receipt of the returned product(s), we will refund you  by credit card or Paypal depending on your initial payment method.

For more information, do not hesitate to contact us, our team will answer you within 24 hours.